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  1. #1
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    Feb 2012
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    Question Screen goes blank at end of call

    First of all hello, i'm an android newbie!

    I have a problem with my htc wildfire s.

    At the end of some calls ( not all ) this is an intimitant problem, the screen goes blank and does not wake up from the screen button.

    The only way to wake it up is to plug in the charger or USB cable at home to spring the screen back into life. It wasn't turned off, meerly sleeping.

    As far as i can tell the buttons do nothing either when this happens, it only happens at the end of phonecalls after the call is finished.

    Is this a software problem or a problem with my device do we think??

    Thanks in advance good people.

    Timmy.

  2. #2
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    Feb 2012
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    Default

    Maybe there is a problem with your proximity sensor. When you are making a call and put the phone close to your head the phone turns off the screen to save power. When you remove it again, it senses that it's not close to anything and turns on the screen. Well except for your phone... But if that is the case, I don't think you can fix it on your own :/

  3. #3
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    Feb 2012
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    Alittle update on this, I have received a brand new HTC wildfire from carphonewarehouse and as i am setting up my ringtones / contact pictures etc... the way i like them i notice that this phone is doing the same thing!!

    i am stumped now so it must be a software issue.

    any ideas would be appreciated greatly!



    cheers

  4. #4
    Member
    Join Date
    Jun 2011
    Posts
    25

    Default

    this is a problem of your OS .Try to reinstall it again. I'm sure that this will help you

  5. #5
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    Feb 2012
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    Rebooted my device, haven't installed anything and it still goes to sleep either during or when i press end call on the phone, V frustrating as i am locked into a contract may have to see if i can get out of it. Any other ideas would be greatly appreciated.

    Timmy

    Ta.

  6. #6
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    Feb 2012
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    Another update on this, tried my girlfriend's O2 sim card and the problem has vanished, hoping T mobs will send me a new sim card and that will fix the issue. :S

 

 

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