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  1. #1
    Member
    Join Date
    Dec 2013
    Posts
    2

    Default Updating Facebook App - Error while retrieving information from server. [RPC:S-3]

    Hi guys,

    I've had HTC phones for the past 6/7 years, and never really had problems to the extent that I've had to come on to a forum to find the answer, but alas, here I am, in need of advice.

    I recently lost my HTC One, and have had it replaced through insurance, and I've been reinstalling apps. Everything has been downloading fine, but I can't update the Facebook app. It wouldn't usually bother me but I can't log into it until I update it, and I have other apps that use my Facebook log in to function, so they're useless atm also.

    When I try update, I get the following message - Update for "Facebook" could not be downloaded due to an error. (Error while retrieving information from server. [RPC:S-3]).

    I have searched many forums for the answer, but the [RPC:S-3] bit at the end is always S-4, or S-5 and not S-3 and I'm wondering if this is the reason that the solutions suggested on those pages are not working for me, but are for everyone else. I can download other apps just fine, but not this one for some reason. I've tried cleaning the cache on google play, good play services, google framework etc etc but nothing seems to work. I've also removed google accounts, created new ones and nothing seems to be working.

    Can anyone shed any light on this?

    It's the HTC One I've got, with all the latest updates installed.

    Any advice would be appreciated :-)

  2. #2
    Member
    Join Date
    Dec 2013
    Posts
    2

    Default


  3. #3
    Lurker
    Join Date
    Jan 2014
    Posts
    1

    Default

    I just did a factory reset on my phone and tried to do initial updates and I am getting the same error when I try to update Facebook. If I clear the app cache, app data and restart the phone it tries to download it again but eventually I get the same error message when I try to update. Everything else seems to be updating & working normally.

 

 

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