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  1. #1
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    Oct 2010
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    Default Phone Keeps on Turning off and on

    Hi have had my desire now for about two months. For the last week or so the phone keeps shutting itself off and restarting only to go into a loop.

    I then take battery out and start up again. It will get to the main screen and will just do the same thing again. After ages and ages of messing around it will then seem to be fine.

    I've noticed it only seems to do it late in the evening and on the taskbar it keeps showing the gps satalite symbol. If the phone dnt show it then it dnt seem to shut down.

    I always believed this phone to be of good reliability but its not. I will be phoning my operator as to me its a faulty phone. I do have anti virus apps which show no problem.

    Has anyone any ideas.

  2. #2
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    Oct 2010
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    Default

    Have you tried turning it off and on again?

  3. #3
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    Oct 2010
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    Default

    Yes well I twont turn off while its in the process. So it's case of taking battery out. Though it will do it again and again.

    Have to leave the battery out for a while and hope for best. I tried to do a factory reset which crashed the phone. Eventually it did work.

    But it does still shut off and reboot continuallily. I have now taken back to Vodafone and hopefully they can fix it.

  4. #4
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    Nov 2010
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    Default

    I'm afraid this may be the beginnings of your issues. Some say its an overheating issue, some say its degrading parts, even HTC havent been able to pinpoint the issue as many have been repaired only to have the same problem develop over again.
    It also seems to develop over time. My desire is at HTC warranty center now for the same issue. Apparently affecting ht03-ht08 serial numbers regardless of operator branding, apps installed, factory resets and updates.


    This topic is covered extensively
    here
    HTC desire crashes and restarts randomly - Android Forums

    here

    HTC Desire Rebooting on its own - xda-developers

  5. #5
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    Join Date
    Nov 2010
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    1

    Default

    I have the same issue. I contacted HTC for support. They have suggested that I bring the handset in for repair. This unfortunately means travelling back the the UK when I don't live there any more.

    Browsing the forums now, it seems like some kind of hardware problem. I am not sure if the company has representatives in Pakistan, so I may be stuck with a lemon. Bummer.

 

 

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