Thread: Rogers HTC Dream - Buyer Beware

Hate to sound like the Grinch to all those who received HTC Dream or Magic phones from Rogers, in their stockings.
You are in possession of the 8-track tape player of Smartphones.
Rogers HTC Dream runs Android 1.5
Most of the coolest apps (i.e., google goggles) in the marketplace require minimum 1.6
Rogers has made it perfectly clear to their customers "Android 1.6 was only made available for “Google”-branded devices such as the G1. It is not available for HTC-branded products such as the Dream or Magic, which use Android 1.5. We believe that Android 1.5 is a stable and reliable software platform that delivers a terrific user experience." You can follow the three month saga of Rogers' customers trying to get support or simply cut to the case Here you can read where a customer finds out they have been mislead and request an upgrade or to be let out of the contract. Many thousands of people have been lead to believe that by entering a three year contract and purchasing a new smartphone, they were being sold up to date technology.
This ad is only 6 months old - posted June 2009

Other images that were linked directly to the rogers.com site have been pulled. These are some image captures from a google search of the Rogers.com domain.


For anyone who might still be within the time frame to seek a return, you may want to do so ASAP. Otherwise you like many of us have a very expensive device that has limited capabilities and no option for upgrade of either the operating system or the device. Rogers has made this very clear.

In this case the Grinch is one of the most powerful telecom and media companies in Canada. We, the simple trusting consumer are the Collateral Damage of their Christmas 2009 campaigns.