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  1. #1
    Join Date
    Apr 2014

    Default DNA OS Update to 4.4.2 KitKat

    Before Verizon released the 4.4.2 KitKat update for the DNA, when I clicked on the "Check new" option in the Software update tab, a window would pop up that said "Checking for new software available now...". The 4G radio also turned on. The window would then disappear. No window that told me that "No updates are currently available for your phone." would pop up.
    Now that 4.4.2 has been released for the DNA, I anxiously want to update the OS. Unfortunately, the same issue occurs-I check to see if an update is available, 4G turns on for about 1 second, and then the "Checking for new software available now..." disappears. That's it. Nothing else.

    I have tried turning my phone on and off. I've also gone into apps, clicked on "Google Services Framework," cleared the data, forced stop, and checked again for an update. Still nothing.

    Also, I have not yet received any notification informing me that an update is available.

    Any thoughts would be greatly appreciated! Thanks!



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