Thread: Bug in htc mail app for IMAP SSL?

Hi,
i have tried to configure an imap ssl mail account on port 993 which has a self signed certificate. After entering the server and user settings etc, the connection test just ends without any message, showing the server settings page again. To my opinion a popup should appear instead, asking if I would like to accept the certificate. But as there is no chance to proceed to the next config page it is currently not possible to configure such a mail account. Several other users in german android forums are complaining this as well.
Because the same server and settings perfectly work with my older HTC hero I assume that this must be a bug in the new htc mail app.
Please check anybody - THX in advance!

Kind Regards

I am having the exact same issue. I even got a real class 2 cert and am still having the issue. I am using an HTC Incredible and would like to use the HTC mail app, but instead i am stuck using k9. come on HTC lets get this working. It worked fine on the HTC Eris, so this looks like a regression on the Mail Client. Please fix as soon as possible as i am seeing more and more reports about mail client issues.

Originally Posted by mcframe

Hi,
i have tried to configure an imap ssl mail account on port 993 which has a self signed certificate. After entering the server and user settings etc, the connection test just ends without any message, showing the server settings page again. To my opinion a popup should appear instead, asking if I would like to accept the certificate. But as there is no chance to proceed to the next config page it is currently not possible to configure such a mail account. Several other users in german android forums are complaining this as well.
Because the same server and settings perfectly work with my older HTC hero I assume that this must be a bug in the new htc mail app.
Please check anybody - THX in advance!

Kind Regards

I found a solution. it is a hack but it works.

from:
http://forum.xda-developers.com/arch.../t-663874.html

Please use Axel's solution, works on desire perfectly!!!

http://forum.xda-developers.com/show...9&postcount=14

(Turn off your IMAP server or block connection for the time of creating the mail account on device)

1. Shut down your imap server.
2. Edit your account settings. (If the imap server is not responding, you get an option to continue and finish the setup!)
3. Start the imap server again.

Now the email application tells you that the certificate is not from a trusted authority and offers an option to "continue"!

Notes for step (1): If you do not control the imap server, you might get the same results if you setup a firewall rule in your network which filters all packets to the server.

Note i also had to shutdown my mail server because it had tls enabled on it. but once i restarted after the configuration it works like a charm. hope this helps..

My solution to this problem was to temporarily disable internet in my router completely (plugged out some wires). HTC Mail kept complaining about non reachable servers but it let me finish the setup. After reenabling internet HTC Mail prompted me to accept the certificate after I opened the inbox.