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  1. #1
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    Oct 2012
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    Default HTC Sync Manager unable to install on Windows 7/64 PC

    I cannot install HTC Sync Manager on my PC. I tried many of the installation files, actually setup_1.1.48.0_htc.exe from htc.com, but the installation is terminated with the error message "CheckAndRemoveOldHTCDriver could not be found, ... incomplete download". The same setup file can easily be installed on my Vista Notebook.

  2. #2
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    Oct 2012
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    Hello,

    I'm encountering the same problem while trying to install HTC Sync Manager on a XP PC (32 bit). On the contrary, no problem during the same installation on another PC (Windows 7 - 64 bit).

    Could somebody please help us ?

    Thank you very much for your help !

  3. #3
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    Oct 2012
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    Sarasota, FL
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    Default

    I wish I could help you out, I'm having other Sync Manager issues where it freezes going into the application. Unfortunately, there doesn't seem to be one knowledgeable person on this forum , let alone others that can give any input. I say your bet bet would be to head over to the xda forums and ask there.

  4. #4
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    Quote Originally Posted by HW60 View Post
    I cannot install HTC Sync Manager on my PC. I tried many of the installation files, actually setup_1.1.48.0_htc.exe from htc.com, but the installation is terminated with the error message "CheckAndRemoveOldHTCDriver could not be found, ... incomplete download". The same setup file can easily be installed on my Vista Notebook.
    I am having the same problem.

  5. #5
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    Dec 2012
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    Quote Originally Posted by HW60 View Post
    I cannot install HTC Sync Manager on my PC. I tried many of the installation files, actually setup_1.1.48.0_htc.exe from htc.com, but the installation is terminated with the error message "CheckAndRemoveOldHTCDriver could not be found, ... incomplete download". The same setup file can easily be installed on my Vista Notebook.

    I am having exactly the same problem. Can someone help? thx

  6. #6
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    Dec 2012
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    Default

    I can get past uninstalling the old driver, but then the driver installer falls over. Luckily the old sync manager version renistalls. I'd love to update the sync manager; half the time the older version won't do the job. But at least it usually works.

  7. #7
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    Dec 2012
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    i cant get it to do anything!! even tried old versions of HTC sync. Why releasea phone if you cant keep up to computer standards? Wonder how windows 8 will go with this shit program!

  8. #8
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    Dec 2012
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    They don't seem bothered either. Which is why I came to this forum. They don't care, but maybe here we'll find a way forward,

  9. #9
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    Dec 2012
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    The most recent version installed. Just like that. I guess they've fixed that issue at last.
    But the flaming stuff still doesn't work. As before, half the time the phone is connected but either the phone refuses to believe it or the computer does.

  10. #10
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    Feb 2013
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    Quote Originally Posted by HW60 View Post
    I cannot install HTC Sync Manager on my PC. I tried many of the installation files, actually setup_1.1.48.0_htc.exe from htc.com, but the installation is terminated with the error message "CheckAndRemoveOldHTCDriver could not be found, ... incomplete download". The same setup file can easily be installed on my Vista Notebook.
    Have this problem too can someone help!!!!

 

 
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