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  1. #1
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    Sep 2011
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    Default Htc salsa low on memory

    Hi All,

    I bought HTC Salsa few days back and my issue is as follows:-

    Total internal memory according to Specs is 512 Mb, but phone shows total internal memory as 150Mb.

    When i spoke to HTC customer care, they said that Android OS is using nearly 400MB of internal memory as lot of applications are pre installed.
    I am not convinced by the answer and am escalating the issue. Any buddy else has the same prob please contact me or reply me on asreekumar1@gmail.com

    Please help.

    Regards,
    Sreekumar
    9535274998

  2. #2
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    Oct 2011
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    Default

    I purchased HTC Salsa on 3.10.2011. I have a problem in Internal Storage Capacity. You have been mentioned that the internal storage total capacity of HTC Salsa mobile is 512 MB and 512 MB Ram Separately in the mobile pack. But in my purchased HTC Salsa mobile the total internal storage capacity is 150 MB. I also went to HTC authorised service center to rectify the problem as on 15.10.2011 at 4.35PM. In HTC Authorised service center they format the mobile and given me with default applications. But I didnt get HTC mentioned total internal storage capacity of 512MB. I get the capacity of 150MB which shown as 29MB Used and 121 Free Space. I called to the HTC customer care about my problem but they are not even trying to hear my words. they keep on aruguing with me and finally they asking me to wait for modification in wild fire and salsa. The customer executive told me that already they are facing this problem in wild fire and salsa. once the problem rectified they will contact me in around 2 to 3 months and close the call. I have to wait with this problem for you for 2 to 3 months. I donít know HTC realsing their products with problem only....they r not as good as sony ericsson, Nokia, samsung, LG and MOTO, HTC are the worst customer satisfaction in the world. I dont know where i can buy back my money....i really fed up with your internal storage problem and customer satisfaction. If you not even care about my mail or doesnít respond to my mail I not even bothered to walk my way to Consumer Court for cheating me.

    Thanks
    Bharathi Raja

    9840036537

  3. #3
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    Oct 2011
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    1

    Default Same Prob screw Htc

    i am facing the same problem friends this phone sucks when it comes to internal memory..i wonder how htc couldn't figured it out before launching it..i feel helpless i have searched the net a lot but no fruitfull solution is thr too...

  4. #4
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    Nov 2011
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    Default

    Hi,

    I am also facing the same problem. Many times, it fails to load application due to low memory.
    I am not even able to install system updates due to this.
    Is there any update/solution for this problem???

    Regards,
    Chitira.

  5. #5
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    Nov 2011
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    Default htc salsa low memory

    hi guyz,

    i also bought HTC salsa and i m facing much problem like ,low internel storage,#G video call,and video live streaming option is disables .

    1)
    if you look on nokia 3110c very very simple mobile but you can view live youtube video streaming in smallest screen ...but shame is that htc salsa ,wildfire etc mobile cannot have this function ,

    2) most of all the htc android phone is not having video call over 3G network.. i
    if you want to call video over 3G network then you shoud have skype,tringo etc .
    otherwise you cannot call video. !!! shame !!

  6. #6
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    Nov 2011
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    Default HTC internal memory problem

    This is my first HTC mobile ...... I hope to get better services from HTC as it has god name in market

    i bought htc salsa ...and facing the same issue with internal memory?

    Is someone from HTC listening to us?

    Can u please reply to our queries !!

    Best Regards
    Mukul
    9013780854
    Last edited by mukuljoshi; 11-26-2011 at 12:05 AM. Reason: Contact number

  7. #7
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    Dec 2011
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    Default

    Same problem here has this been fixed yet if not please provide contact details so that I can return the phone as it is not providing the services as advertised.

  8. #8
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    Jan 2012
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    Default HTC Salsa low on memory

    Hi,
    I bought HTC salsa sometime back. I am also facing this low memory issue.
    Every time I try to install some application from android market, it doesn't get installed. Also, I have to manually clear data from some applications to keep my phone working. Else may applications doesn't work.
    Is there any way to get it resolved as it has become a pain now?
    Please provide some way to get the internal memory upgraded as it is not something listed in the specifications.
    This kind of carelessness is highly disappointing and frustrating.
    Please revert with a satisfactory answer ASAP.
    Regards,
    Arpit

  9. #9
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    Jan 2012
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    Default

    Hi guys, same problem with lack of internal memory here. My wife bought a Salsa on contract and will now not do anything. Bo updates, not able to use any functions. Keeps coming up with not enough memory to run this application. All apps have been uninstalled and all internet solutions tried - i am now at a loss, failing sending the damn thing back, as it has not fulfilled its promise. Any further thought/suggestions. G

  10. #10
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    Jan 2012
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    Default

    Hi, I have experienced this internal memory problem before on my HTC Salsa. Now I have solved it. I don't know if it works for others but it works for me. I discovered that the used spaced in the Contacts Storage is too big. The contacts in my phonebook at that time is around 20 only with no photos in the contacts and the used space is 57MB! What I did is I cleared the data by going to the phone settings > applications > manage applications > all > contacts storage. But before doing this I have recorded my contacts in other phone. So it's obvious that all my contacts are gone after I cleared the data. I input again all my contacts in my Salsa and I checked again the Contacts Storage used spaced, it is only 2.57MB! Now I don't anymore encounter low internal memory problem. Hope this works for you...

 

 
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