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  1. #1
    Member
    Join Date
    Jan 2012
    Posts
    10

    Default Returning my phone for repair-worried about facebook and email accounts etc on phone

    Hi everyone. My phone is clearly faulty. It randomly takes snapshots of the screen when i press the home button on the front. It has to go back for repair.
    The thing is i am worried about sending it back as i have been accessing my bank acc on it. I have my email addy set up on it and have other stuff on there like facebook etc. Obviously in this day and age you have to be very careful about information not getting into the wrong hands etc. How do i go about deleting my history etc?
    Any help would be much appreciated.
    Thanks
    Helen.

  2. #2
    Member
    Join Date
    Jan 2012
    Posts
    2

    Default

    My phone does the screen capture thing randomly also!

  3. #3
    Member
    Join Date
    Oct 2011
    Posts
    15

    Default

    I would back up all data then do a hard reset, this will clear everything.

  4. #4
    Member
    Join Date
    Jan 2012
    Posts
    10

    Default

    Thanks I managed to sort it.

  5. #5
    Senior Member
    Join Date
    Sep 2011
    Posts
    107

    Default

    Tell us how then Helsbels. Intellegence is cross platform!

    John

  6. #6
    Member
    Join Date
    Jan 2012
    Posts
    10

    Default

    See below.Allan says it all.

 

 

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