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  1. #1
    Junior Member
    Join Date
    Sep 2008
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    1

    Default Cannot delete or rename files on my PPC or SD card! HELP!

    I’ve recently downloaded and installed the IM app that was recently made available for Verizon PPCs on my 4GB SD card. The app works perfectly, however I noticed afterwards that I cannot delete or change files on my PPC or SD card! I can add files, but I cannot delete them once they have been downloaded to my PPC! Also, I noticed that none of my installed programs are appearing under Remove Programs in the Settings (all of my installed apps were installed on my SD card).

    In addition, I can access my PPC's (onboard memory & SD card) from my PC, but I cannot add or delete files from my PC just the same!

    I receive an error message indicating:

    "Cannot delete 'file name': Access is Denied.

    Be certain that the file is not write-protected (which it is not) and is currently not in use (which it is not)."

    Has anyone experienced this or have any idea on how to correct this???? Help! S.O.S!

    P.S. All other functionality appears to be intact and unaffected.

    Apparently, it is not related to the Mobile IM app (thankfully, because I am glad this is now available for VZW Smartphones). It is caused by a error between Windows Mobile 6 and Microsoft Moble (specifically Word).

    ****UPDATE****

    Unfortunately, there is no fix for this problem (boooo Microsoft). A Microsoft PPC forum did have fixes that worked for some. However, the only consistent fix is a hard reset. Here are the symptoms and effect of this issue:

    - no applications in the remove program screen
    - not able to modify/ delete any files
    - not able to download files
    - Office Mobile programs installed but not appearing in the Office Mobile program file
    - unable to add/change/delete/sync files when connected to PC

    ****UPDATE parte deux****

    I guess I no one here has experienced this problem (luckily for all of yous). After hours of scouring the net, I found the solution and it worked! So here it is!
    After trying several suggestions (unsuccessfully) from a forum, this is one that finally worked!

    1) soft reset device
    2) Start / Office Mobile / Word
    3) Create a new document (click on New)
    4) type some text (just plain text - no formatting - it was 'plain text document') just a few characters
    5) File / Save As...
    6) I have selected type 'Plain Text'
    7) It asked me whether I want to save it at 'Word document instead' - I clicked No.
    8) I have powered off the device and did soft reset
    9) Start file explorer, find the file (it was in My Device / My Documents), click on it - it opens Word again.
    10) Add some formatting (I have selected part of text and changed font to bold)
    11) Close Word - it asked whether to save it in Word format - this time I said Yes
    12) Power-off the device and press soft reset again

  2. #2
    Junior Member
    Join Date
    Dec 2009
    Posts
    1

    Default Re: Cannot delete or rename files on my PPC or SD card! HELP!

    I have the same problem, but the previous solution didnt worked for me, please help me!!!!! thank you

  3. #3
    Member
    Join Date
    Feb 2010
    Posts
    1

    Default i have same promlem

    seems you thought that most of people did not encounter this problem. this problem especially occurs once an application is run or file is used by an application and i think that's why most of people did not see this error.

    I am a mobile software programmer and developing applications for both phones.
    I saw many lacks, bugs and unhandled exceptions in HTC HD2 - Win Mobile OS and i think HTC must fix these issues as soon as possible to save the prestige of HTC and colloborate with Microsoft for immediate and robust fixes.

    mcbulan - Istanbul
    Last edited by mcbulan; 02-03-2010 at 06:14 AM.

  4. #4
    Member
    Join Date
    Mar 2010
    Posts
    1

    Default

    I have a 128 MB Sandisk card with my XDAII. Sometime ago I copied several JPG files to it from the main memory of the phone. Now I am not able to get rid of these files.

    Whenever I delet them they just come back after some minutes. Also I am unable to copy other files onto the card. I can copy but they dont show up on the file explorer.

    I tried formatting the SD card and creating a My Documents folder on the storage card. This by the way I could do only when the card was removed from the phone and inserted into a USB card reader.
    However when I reinsert the card into the phone, I cannot see the My Documents folder as well as the JPG files are back.

    Where is the problem?

    File Renamer

  5. #5
    Member
    Join Date
    Mar 2010
    Posts
    1

    Default

    ****UPDATE parte deux****
    Thank you!!!! I've been pulling my hair out trying to correct this issue. I was unable to:
    move files
    rename files
    run active sync
    open messaging attachments
    install .cab files
    reply to emails from within Pocket IE or Opera

    After two months of searching the web, I was about to give up and go through the living hell that is a hard reset with Verizon. I thought I'd give it one last try and after googleing the web for two hours and going through 51 Next button pages, stumbled on this forum.

    parte deux worked like a charm!

    SCCAFAN, you have my thanks, blessings, my first born child, I will pray and sacrifce to whatever god(s) you want!


 

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