Thread: DISPLAY PROBLEM

I RECENTLY BOUGHT A NEW HTC P3452 TOUCH
AND I INSTALLED A LOT OF PROGRAMS
BUT AFTER I INSTALLED A GPS SOFTWARE{in a crude belief that gps would work}
I GOT D PROBLEMS
NOT BECAUSE I INSTALLED, BUT WHILE UNINSTALLING THAT GPS SOFTWARE, MY PHONE HUNG, THERE WAS NO DISPLAY ,ALTHOUGH THE SOUNDS WERE NORMAL, THE SCREEN BECOMES BLACK AND LIGHTS UP IN 15 SECS THEN GOES DARK,I VE TRIED A DOZEN TIMES OF SOFT RESET,, BUT STILL NO USE,BUT OTHER BUTTONS LIKE CAMERA CALL END AND START BUTTONS WORK PROPERLY{ I MEAN D CALL BUTTONS LIGHT UP WHEN PRESSED} WHATS D PROBLEM AND HOW TO SOLVE IT,, PLZ HHELP ME,, AS MY PHONE IS NOT EVEN 6 MONTHS OLD!!!!

Hi Abdulkayoom.

Soft reset will only power cycle your device, will not help you unload the issue. Try Hard Reset. Use the manual and perform a hard reset. But before doing this backup you data. Since the device is still powering on, hook it up to a pc with active sync and then copy all the folders including the mem card to your pc. Once done, Hard reset. This will bring you device to the same state as you purchased.

This should resolve the issue. Next step will be load all the application that you require.

i ve tried to hard reset but still amazingly it doesnt seem to hard reset, also i cant recieve any incoming calls nor make any outgoin ones??
plz help as im confused

Hi abdulkayoom,

The device will hard reset. If your device is not hardreseting, then you are not performing the hard reset operation correctly.

1. Power down your device using the Top Power button. Call a friend for help if you cant perform step 2 by your own
2. Keep the Talk & Stop i.e the Green and Red Button pressed, Power up your device using the top power button.
3. Take your stylus and insert the stylus in the reset hole at the botton of the device and press the reset button once.
4. Keep the Green and Red Button present, till you get a message on the device stating it will format.
5. Once you have that message on the device, leave the green and red button and then press the center button.
6. The device will hard reset.

Try a couple of times.

Hi, I have the same problem with Abdolkayoom. but my device is not accepting the hard reset nor it is synchronizing with the pc, please help me?